All Systems Operational
ubank app ? Operational
UBank Mobile Banking App Operational
Card payments Operational
Online banking Operational
Direct home loans Operational
Call centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022
Resolved - This incident has been resolved.
Jun 20, 23:14 AEST
Update - We are continuing to investigate this issue.
Jun 20, 23:13 AEST
Update - We are continuing to investigate this issue.
Jun 20, 23:12 AEST
Investigating - Our planned maintenance activities are taking longer than expected.

Customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.

Jun 20, 23:05 AEST
Postmortem - Read details
Jun 20, 22:47 AEST
Completed - The scheduled maintenance has been completed.
Jun 20, 22:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 AEST
Scheduled - Our app will be temporarily unavailable on Monday 20 June from 10:00pm to 10:30pm (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.

Jun 20, 15:46 AEST
Jun 19, 2022
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 AEST
Scheduled - We're updating some systems used in our sign up process on Sunday the 19th of June from 12:00 am to 6:00 am (Sydney time). If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.
Jun 17, 13:24 AEST
Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.