All Systems Operational
ubank app Operational
Card payments Operational
Online banking Operational
Direct home loans Operational
Call centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024

No incidents reported.

Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 00:13 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:09 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 19, 00:08 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:08 AEST
Scheduled - Our app and online banking will be temporarily unavailable on Wednesday 19th June from 12am to 1am (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.

Jun 19, 00:07 AEST
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024
Completed - The scheduled maintenance has been completed.
Jun 16, 04:53 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:00 AEST
Scheduled - Our app and online banking will be temporarily unavailable on Sunday 16th June from 1am to 6am (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.

Jun 13, 12:22 AEST
Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Resolved - This incident has been resolved.
Jun 9, 18:31 AEST
Identified - Payments made from ubank using PayID and Osko are unavailable right now. We are working to resolve the issue and will update this page the second it's fixed. All other payment methods, including transfers between your accounts, BPAY, card purchases and ATM withdrawals remain available.
Jun 9, 18:05 AEST
Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.