All Systems Operational

ubank app Operational
Card payments Operational
Online banking Operational
Call centre Operational
Messaging Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned maintenance Oct 8, 2026 23:00 - Oct 9, 2026 04:00 AEDT

Our app and Online Banking will be unavailable on 08 Oct 2026 from 11:00pm to 09 Oct 2026 4:00am (Sydney time). You can still use your debit card or digital wallet, and withdraw cash as usual.
Posted on Oct 06, 2026 - 14:35 AEDT

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Our app and Online Banking are now available.
Resolved - This incident has been resolved.
Oct 1, 12:34 AEST
Monitoring - The app and Online Banking are back up and running.
A fix has been implemented and we are monitoring closely.
Oct 1, 10:02 AEST
Update - We are continuing to investigate this issue.
Oct 1, 09:27 AEST
Investigating - Our app and Online Banking are not available.
We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed. You can still use your debit card and digital wallet as normal.
Oct 1, 09:26 AEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 02:05 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:00 AEST
Scheduled - Our app and Online Banking will be unavailable on 27th Sep 2026 from 10:00 pm to 28th Sep 2026 5:00 am (Sydney time). You can still use your debit card or digital wallet, and withdraw cash as usual.
Sep 25, 11:32 AEST

Sep 27, 2026

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

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