ubank Status

All Systems Operational

ubank app Operational

UBank Mobile Banking App Operational

Card payments Operational

Online banking Operational

Direct home loans Operational

Call centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 29, 2022

No incidents reported today.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

Planned maintenance to our app

Resolved - This incident has been resolved.
Jun 20, 23:14 AEST

Update - We are continuing to investigate this issue.
Jun 20, 23:13 AEST

Update - We are continuing to investigate this issue.
Jun 20, 23:12 AEST

Investigating - Our planned maintenance activities are taking longer than expected.

Customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.
Jun 20, 23:05 AEST

Planned maintenance to our app

Postmortem - Read details
Jun 20, 22:47 AEST

Completed - The scheduled maintenance has been completed.
Jun 20, 22:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 AEST

Scheduled - Our app will be temporarily unavailable on Monday 20 June from 10:00pm to 10:30pm (Sydney time) while we undertake some planned maintenance activities.

During this time, customers can still make payments using their debit card or digital wallet, and withdraw cash from ATMs.

If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.

We apologise for any inconvenience this may cause and appreciate your support.
Jun 20, 15:46 AEST

Jun 19, 2022

New sign-ups in the ubank app temporarily unavailable on Sunday Morning

Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 AEST

Scheduled - We're updating some systems used in our sign up process on Sunday the 19th of June from 12:00 am to 6:00 am (Sydney time). If you’re looking to join ubank, you’ll be able to sign up once we’re back up and running.
Jun 17, 13:24 AEST

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.