Resolved -
This incident has been resolved.
Jul 10, 21:57 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 10, 21:55 AEST
Update -
WE’RE BACK! Customers can now use their ubank app and online banking. Our team will continue to monitor closely. Again, we’re sorry for any inconvenience caused.
Jul 10, 21:54 AEST
Update -
Upon further investigation, we have confirmed that card payments (both physical and digital) are not impacted. Our technical team continues to investigate the issue with uBank app and Online Banking.
Jul 10, 19:52 AEST
Update -
We are continuing to investigate this issue.
Jul 10, 18:52 AEST
Investigating -
We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed.
Jul 10, 18:51 AEST