ubank Status

All Systems Operational

ubank app Operational

Card payments Operational

Online banking Operational

Call centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

Our uBank app and Online Banking are not available

Resolved - This incident has been resolved.
Jul 10, 21:57 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 21:55 AEST

Update - WE’RE BACK! Customers can now use their ubank app and online banking. Our team will continue to monitor closely. Again, we’re sorry for any inconvenience caused.
Jul 10, 21:54 AEST

Update - Upon further investigation, we have confirmed that card payments (both physical and digital) are not impacted. Our technical team continues to investigate the issue with uBank app and Online Banking.
Jul 10, 19:52 AEST

Update - We are continuing to investigate this issue.
Jul 10, 18:52 AEST

Investigating - We’re working to get it up and running as quickly as possible and we’ll update this page the second it’s fixed.
Jul 10, 18:51 AEST

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.